Shipping & Returns
We ship as fast as humanly possible! Our goal each day is to have all orders in by 12pm CST out the same day. 99% of all orders are out the door within 24-48 hours. Sometimes things will be back-ordered, but you'll always be notified when this happens. We use calculated shipping. That means the closer you are to our Dallas, Tx location, the cheaper the shipping is going to be.
We cannot offer free shipping on items that are marked as calculated shipping at checkout. We also do not allow local pickups, as we are not a retail business and are not insured as such.
We offer a 30 day return period. Any item purchased can be returned within 30 days of ordering. However, we do not do exchanges. If you ordered the wrong item, send back the wrong item as a return and place a new order for the correct item. Once you receive your item you should carefully and immediately inspect it for damage or other defects, as we'd like to know about damage or defects within seven days of you receiving your order. There are no refunds of any kind after 30 days of purchasing. All returns are at your expense. Simply send the item back to:
1108 boyd dr.
Wylie, TX 75098
Refunds are issued back to the original payment method. If the item you bought had FREE SHIPPING, and you want to send the item back to us, we will deduct our actual shipping charges, or 15% restocking fee, that we incurred to send the item out to you from your refund. Remember, it costs money for shipping boxes, packing materials, shipping equipment, labor, etc.
ALL RETURNED ITEMS MUST BE IN BRAND NEW, RESEALABLE CONDITION. Any item not returned in new condition may not qualify for a refund, or if it does will incur a 50% fee.
Any item received for return after 30 days will be disposed of, and no refund issued. If you think you are close to the end of the thirty day return period, please contact us first to discuss.